WildCat Expeditions (“WildCat,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit wildcatexpeditions.com (the “Site”), contact us, or book/join our trips and related services (the “Services”). If you do not agree with this Policy, please do not use the Site or Services.

If you have questions, contact us at info@wildcatexpeditions.com.

1) Who we are (Controller)

WildCat Expeditions is the controller of personal information processed through the Site and in connection with our Services. If you are located in the EEA/UK, “controller” has the meaning in the GDPR/UK GDPR.

2) Information we collect

We collect information in three ways: (a) directly from you, (b) automatically through the Site, and (c) from third parties (e.g., payment and booking providers).

a) Information you provide

• Contact details: name, email, phone, country/region, preferred language.

• Booking details: trip selection, travel dates, group size, dietary restrictions, emergency contact, passport/ID details where needed to operate the trip, and any special requests.

• Payment information: we use third-party payment processors; we do not store full card numbers on our systems.

• Communications: messages you send via forms, email, WhatsApp or social media.

• Marketing preferences: newsletter opt-in/opt-out choices.

• Media consent: permission to use photos/videos captured during trips (see Section 9).

b) Information collected automatically

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and timestamps.

• Cookies and similar technologies: see Section 8.

c) Information from third parties

• Booking/Payment platforms and travel partners: confirmation and status of your booking, payments, refunds, and basic profile data necessary to provide the Services.

• Analytics/advertising partners: aggregated insights about visitors and campaign performance.

We do not intentionally collect information from children under 13 (or under the age required by your local law). If you believe a child provided us personal information, contact info@wildcatexpeditions.com.

3) How we use your information (purposes)

We use personal information to:

• Provide and manage trips you request, including processing bookings, payments, changes, and support.

• Communicate with you about inquiries, itineraries, updates, safety, and service notices.

• Operate and improve the Site and our Services, including debugging, analytics, and personalization.

• Send marketing communications when permitted (you may opt out at any time).

• Comply with legal obligations, resolve disputes, and enforce agreements.

• Protect health and safety during field operations when relevant.

Legal bases (EEA/UK only)

We rely on: contract performance, legitimate interests (e.g., Site security and improvement), consent (e.g., optional marketing or media use), and legal obligation (e.g., tax and accounting).

4) How we share information

We share personal information only as needed to provide the Services and for the purposes above:

• Service providers / processors: hosting, email, analytics, booking platforms, payment processors, customer support, and cloud providers who act under contracts that protect your data.

• Payment processors: process your payment as independent controllers in many cases; their privacy notices apply.

• Travel partners and local operators: guides, accommodations, transportation providers, and park authorities as required to run the trip safely and legally.

• Legal and safety: to comply with law, respond to lawful requests, or protect rights, safety, or property.

• Business transfers: in connection with a merger, acquisition, or similar transaction.

We do not sell personal information.

5) International transfers

We may transfer, store, and process information in countries outside your own (including outside the EEA/UK). Where required, we use appropriate safeguards such as Standard Contractual Clauses or rely on your consent or contract necessity.

6) Data retention

We keep personal information only as long as necessary:

• Inquiries (no booking): up to 24 months after last contact.

• Bookings/transactions: typically 7 years for tax, accounting, and legal compliance.

• Marketing data: until you unsubscribe or your consent is withdrawn.

• Media consent records: for as long as we use the media or until consent is withdrawn.

We may retain limited information to meet legal obligations or resolve disputes.

7) Your privacy rights

EEA/UK (GDPR/UK GDPR)

You may request access, correction, erasure, restriction, portability, or objection to processing, and withdraw consent at any time (without affecting prior lawful processing).

California (CCPA/CPRA)

California residents may request to know categories/specific pieces of personal information, delete, correct, and limit use of sensitive information where applicable. We do not sell personal information and do not share it for cross-context behavioral advertising. You may also authorize an agent to make requests on your behalf and have the right not to be discriminated against for exercising your rights.

How to exercise your rights

Email info@wildcatexpeditions.com with “Privacy Request” in the subject. We may verify your identity before responding. If we decline your request, you may appeal by replying “Appeal” to our decision.
EEA/UK residents also have the right to lodge a complaint with a data protection authority.

8) Cookies, analytics & online advertising

We use cookies and similar technologies to operate the Site, remember preferences, and measure performance. Examples include:

• Strictly necessary cookies: site security, load balancing, form submissions.

• Functional cookies: remember language or region.

• Analytics cookies: e.g., tools like Google Analytics to understand traffic and improve the Site.

• Advertising/measurement cookies (if enabled): to measure campaigns or show ads; you can opt out.

Managing cookies:
Use our cookie banner/preferences (if available) or your browser settings to block or delete cookies. Some features may not work without certain cookies. For third-party tools, see their opt-out pages.

9) Photography & media from trips

WildCat Expeditions conducts wildlife trips where photography is common. We may capture photos or video during operations:

• We will ask for your consent to use identifiable images of you for marketing (website, social media, brochures).

• You may opt out at any time by telling your guide and emailing info@wildcatexpeditions.com.

• Media focused solely on landscapes/wildlife without identifying you may be used without additional consent.

10) Security

We implement reasonable technical and organizational measures to protect personal information (encryption in transit, access controls, least-privilege practices). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11) Third-party links and integrations

The Site may link to third-party websites, booking widgets, maps, or social media. Their privacy practices are not covered by this Policy. Please review their policies before providing information.

12) Children’s privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided information, contact us to delete it.

13) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be posted on the Site and, where required, we will notify you (e.g., by email).

14) Contact us

If you have any questions, requests, or complaints about this Policy or our data practices, please contact:

WildCat Expeditions
Email: info@wildcatexpeditions.com